Payment Method
We want your online shopping experience to be simple and enjoyable. If you have any questions regarding shopping policies or procedures, please feel free to contact us via support@glocalme.com, or chat with our online service team.（24/7 Technical Support）
Accepted Methods of Payment
-
Credit Card (Visa, MasterCard, American Express, Discover)
- Paypal
- Apple Pay/Google Pay
- Klarna
- Afterpay
Please note that these are the current options, and GlocalMe may adjust the payment methods according to the business needs. For any inconvenience caused by this, please understand. You can select your preferred payment method during the checkout process, and once the payment is completed, you will receive an order confirmation via email.
Buy Now, Pay Later
Klarna
Buy now and pay later with Klarna's flexible payment options. Choose to pay in 4 interest-free payments, pay the full amount, in 30 days or over time.
Supported countries: United States, United Kingdom, Switzerland, Germany, Denmark, Finland, Netherlands, Norway, Sweden, Ireland, France, Spain, Italy, Portugal, Poland, Czech Republic, Greece, Romania, Hungary, Austria, Belgium.
Afterpay
Afterpay is a buy now, pay later product. Customers can pay in four installments (Pay in 4). In the US, this can be increased to 6-12 monthly installments (Pay Monthly).
Supported Countries: Australia, US, Canada, United Kingdom
| Pay in 4 | Pay Monthly | |
| Applicable countries/regions | Australia, USA, UK, Canada | USA |
| Interest | Interest-free | With interest, interest rate depends on consumer credit level |
| Repayment period | Repay one installment every two weeks, paid off in 6 weeks | Repay one installment every 30 days, paid off in 6 months or 12 months |
| Applicable consumers | Suitable for small-amount orders | Suitable for large-amount orders |
About Payment Failure
| Methods | Code | Description | Can reference | Action |
| All | 80000 | Transaction Approved | Payment Success, Thank you for your payment! | None required. |
| Credit Card | 80010 | Transaction Do Not Honour | Sorry, your card is unable to authorised. Please try Pay again or Call your card issuer or change another card to pay. | 1. Try to Pay again, your card issuer may accept your payment. |
| 2. Call the 800 number on the back of the card, ask your card issuer accept your payment, then pay again. | ||||
| 3. Change another card to pay | ||||
| Credit Card | 80011 | Refer to Card Issuer | 1. Try to Pay again, your card issuer may accept your payment. | |
| 2. Call the 800 number on the back of the card, ask your card issuer accept your payment, then pay again. | ||||
| 3. Change another card to pay | ||||
| Credit Card | 80012 | Payment Declined | 1. Try to Pay again, your card issuer may accept your payment. | |
| 2. Call the 800 number on the back of the card, ask your card issuer accept your payment, then pay again. | ||||
| 3. Change another card to pay | ||||
| Credit Card | 80013 | Transaction Not Permitted On Card | 1. Try to Pay again, your card issuer may accept your payment. | |
| 2. Call the 800 number on the back of the card, ask your card issuer accept your payment, then pay again. | ||||
| 3. Change another card to pay | ||||
| Credit Card | 80014 | Duplicate Transaction | Duplicate Transaction, Contact the merchant website to find out how to do. | Contact the merchant website to find out how to do. |
| Credit Card | 80020 | Invalid Amount | Contact the merchant website to confirm the transaction amount. | Contact the merchant website to confirm the transaction amount. |
| Credit Card | 80021 | Invalid Card Number | Please confirm the card number is right or change another card to pay | 1. Please confirm the card number is right. |
| 2. Change another card to pay | ||||
| Credit Card | 80022 | Not Sufficient Funds | Please confirm the card has enough money or use another card. | 1. Please confirm the card has enough money or use another card. |
| 2. Change another card to pay | ||||
| Credit Card | 80023 | Expired Card/Wrong Expired Day | Expired Card/Wrong Expired Day,Please confirm the card period of use. | Please confirm the card period of use. |
| Credit Card | 80024 | Incorrect PIN; Re-enter | Please input the right PIN. | Please input the right PIN. |
| Credit Card | 80025 | Restricted Card/Retain Card | Sorry, your card is unable to authorised. Please try Pay again or Call your card issuer or change another card to pay. | 1. Try to Pay again, your card issuer may accept your payment. |
| 2. Call the 800 number on the back of the card, ask your card issuer accept your payment, then pay again. | ||||
| 3. Change another card to pay | ||||
| Credit Card | 80026 | Invalid Card Verification Value(CVV) | Please input the right 3-digital CVV2/CSC. | Please input the right 3-digital CVV2/CSC. |
| Credit Card | 80027 | Exceeds Payment Limit | Exceeds Payment Limit.Please contact your card issuer to fix the problem or Change another card to pay | 1. Please contact your card issuer to fix the problem |
| 2. Change another card to pay | ||||
| Credit Card | 80028 | Invalid Credit/Checking/Saving Account | Invalid Credit/Checking/Saving Account,Please contact your card issuer to fix the problem or Change another card to pay. | 1. Please call your card issuer to confirm your account is valid |
| 2. Change another card to pay | ||||
| Credit Card | 80030 | General Error | 1. Try to Pay again, your card issuer may accept your payment. | |
| 2. Call the 800 number on the back of the card, ask your card issuer accept your payment, then pay again. | ||||
| 3. Change another card to pay | ||||
| Credit Card | 80031 | Time Out | Time Out ,Contact the merchant website to confirm the payment result or Try to pay again. | 1. Contact the merchant website to confirm the payment result |
| 2. Try to pay again. | ||||
| Credit Card | 80032 | Invalid Merchant | Sorry, Please try Pay again or Please contact the merchant website | Please contact the merchant website |
| Credit Card | 80033 | Invalid Transaction For Terminal | Please contact the merchant website | |
| Credit Card | 80034 | Invalid Transaction Card / Issuer / Acquirer | Please contact the merchant website | |
| Credit Card | 80035 | Format Error | Please contact the merchant website | |
| Credit Card | 80036 | Transaction Not Allowed | Change another card to pay | |
| Credit Card | 80038 | Transaction Not Permitted On Term | Transaction Not Permitted On Term,Contact the merchant website to find out how to do. | Contact the merchant website to find out how to do. |
| Credit Card | 80039 | Wrong PAN | Sorry, the card type is not supported.Please change a credit card | Use another card to pay. |
| Credit Card | 80040 | Lost Card/Stolen Card/Pickup Card | Your payment request is declined, please contact customer service. | None required. |
| Credit Card | 80041 | Suspected Fraud/Retain Card | None required. | |
| Credit Card | 80042 | Not Allow to Pay in This Website | None required. | |
| Credit Card | 80070 | Declined By Bank Risk System | None required. | |
| Credit Card | 80053 | Authorisation Void | Sorry, your card is unable to authorised. Please try Pay again or Call your card issuer or change another card to pay. | Use another card to pay. |
| Credit Card | 80091 | Cardholder Fail to Pass 3D Authorized Service | Input right 3D secure code or change another card to pay | |
| Credit Card | 80090 | Cannot Start 3D Authorized Service | Change another card to pay | |
| Credit Card | 80097 | Transaction Declined | Use another card to pay. | |
| Credit Card | 10000 | Payment is declined | Your payment request is declined, please contact customer service. | Your payment request is declined, please contact customer service for more details. |